IL - Organization 2.0 (Ain’t what it used to be & never will gain)
Nov 3rd, 2007 by Karen
Rebecca Jones Collaborative tools are creating disarray in organizations
Messing up and blurring the lines
- where the organization starts and stops…
- where a job starts and stops…
- where the work starts and stops…
meshing of personal and professional lives on blogs
“discovering & inventing new ways to share relevant knowledge with blinding speed” - Cluetrain Manifesto
Tom Davenport / Andrew McAfee - Will enterprise 2.0 software transform organizations?
- freeing up knowledge and decenralizing the decision-making
Organizational change is very difficult
- Because it is fundamentally about making choices and changes. Both are scary.
Today
Emphasis - Hubs/networks
Metaphor - Choir
Concept - Collaboration
Model - Internet
- Community
Future
Leadership
Enterprise Purpose
Jim Clemmer “Firing on all Cylinder” - 85/15 rule: process & structure problems beat people problems hands down
Design Principles
- Form follows function
- Functions change quickly
- Form drives behavior
- Reporting relationships create ties that bind
- Collaboration decreases as distance increases
- Some relationships are weaker than others
- Organizations are ecosystems
- stability signals staleness (& death)
- Clarity dissolves most, if not all, conflict
- Heirachies work for some functions
YOUR STRUCTURE HAS TO BE ALIGNED WITH YOUR STRATEGY!!!!
Shape the organization to focus on that strategy building
technologies and competencies need to be in place!
Be clear on what the focus is and organize accordingly!
Galbraith’s Star Model
- Strategic Directions
- Reporting and Relationships
- Processes
- Rewards
- Skills and Mindsets
Decentralizing decision-making
Small groups design and deliver new services
***How should people be working together, collaborating, discussing and making decisions?
Design your organization to exploit what is unique in your library
Start to use different terms to relate to the strategies
Wirearchy - Jon Husband techno-anthropologist
Charles Handy - “Trust and the Virtual Team”
- “we have to rediscover how to run organizations based on trust rather than control”
Rebecca’s talk was probably one of the best I attended at Internet Librarian. It really got me thinking about how my organization is going to need to change and how I can promote that change within my own department. I went away with lots of readings to look at and a hope that I can pass some of this information on to our administration to get them thinking a little different about the kinds of changes that need to take place to make our strategic directions happen.
